Help centre

Create your account, verify your email, complete your profile, and get to know the dashboard.

• Create your trainer account
• Verify your email to log in
• Complete your trainer profile
• Dashboard tour

Invite clients, what they do to get started, pending invites, filters, and routines.

• Invite clients
• What your client does to get started
• Pending invitations
• Filter and search your client list
• View and edit a client's routine

Routines, reusable plans, circuits and supersets, weight suggestions, and AI generation.

• Routine vs. plan — when to use each
• Build a routine from scratch
• Circuits and supersets
• Automatic weight suggestion
• Generate a routine or a plan with AI
• Import a routine from a file
• Sync a plan to your clients
• Export a routine or a plan as PDF
• Archive and restore routines and plans

Search and filter, create your own exercises, upload videos, and how the recommender works.

• Search and filter exercises
• Create your own exercise
• Upload video and thumbnail
• How it suggests exercises
• Organize your library with tags

Your dashboard assistant: how to start, talk to it by voice, what you can ask, and history.

• What is Kaizer AI
• Start a conversation (and talk to it by voice)
• What you can ask Kaizer AI
• Conversation history
• Kaizer AI vs. Chat with clients

Real-time conversations with your clients.

• Start a chat with a client
• Messages and unread
• Create a group chat

Track what each client owes you, record payments, and send reminders. Money still changes hands outside Kaizer.

• What Payments is
• Turn payments on for everyone
• Set up one client's charge
• Record a payment and read the history
• Payment reminders
• Turn off, resume, or delete a charge

Your storefront inside Kaizer: visibility, public profile, and the rate your clients subscribe to.

• What is the Marketplace
• Your public profile
• Your rate and how you charge your clients

Invite other trainers to Kaizer and earn rewards for your referrals.

• What is Refer and earn
• Your referral earnings and payouts

Kaizer's plans, the free trial, the client limit, and how to change your plan or payment.

• Plans and free trial
• Client limit per plan
• Change your plan, card, and view invoices

What Kaizer does on its own: welcome plan, routine delivery and updates, and attention alerts.

• What are Automations
• Attention alerts for your clients
• Automatic welcome for new clients
• Routine delivery and automatic updates

Your numbers: adherence, sessions, records, time saved, and client growth.

• Understanding your KPIs
• Time saved: what it measures
• Trained sessions and growth

The most common blockers: verification, login, clients not showing, videos, and your account.

• The verification email isn't arriving
• I can't log in
• I invited a client and they don't show up
• An exercise video won't upload
• Log out or delete your account
• Talk to support