Payment reminders

Reminders never go out on their own. You send them with the Remind button, on the client's row inside Payments or from the Reminder card on their page. It goes out as a push notification and an email at once, and it's a single message per client covering everything they owe, not one per period.

Two things have to be in place. That How they pay you is filled in under Settings, because that text is exactly what reaches your client: without it the button stays disabled for everyone. And that the client actually has something to pay: the button only works while their charge is due soon or late.

After sending one there's a wait of a few hours before the next. Whenever the button is disabled, hover over it and the tooltip tells you why: the wait, the missing detail, nothing owed yet, a paused charge, or a client with payments turned off.