# I can't log in

> Unverified email, a password with spaces, or an unactivated account: the typical causes.

Última actualización: 2026-06-14
Fuente: https://kaizer.app/en/help/troubleshooting/cannot-log-in

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If you enter your credentials correctly but can't get in, check two things. First, that your email is verified: if you see the verification screen, your login is fine but you're missing that step (see [Verify your email](https://kaizer.app/en/help/getting-started/verify-email)).

Second, that the password has no spaces at the start or end, a common mistake when copying and pasting.

If you forgot it, use Recover password from the login screen: you'll receive a link in your email to reset it. If you still can't get in, write to support.