# Messages and unread

> How messages get marked as read and why it's best to keep Kaizer open.

Última actualización: 2026-06-14
Fuente: https://kaizer.app/en/help/chat/read-mark-messages

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In the chat list, each conversation with unread messages shows a counter, and the total also appears over [Chat](https://dashboard.kaizer.app/chats) in the sidebar. The counter only goes down when you open the conversation.

One important note: for now there are no push notifications. That means you see new messages instantly if you have Kaizer open, but if you close it you won't get a system alert. When you come back, you'll see the pending messages with their counter.